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The Importance Of Employee Engagement

Communication and engagement go hand in hand in human resource


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Employee engagement has increasingly become an essential factor in the human resource sector. Beyond a measure of employee’s happiness with their job and the organization, it’s also a measure of their level of emotional connection, commitment, and involvement in the organization. When employees feel appreciated and important, their commitment towards their job increases. As a result, this positively impacts employee retention, performance, and productivity.


Employee engagement is also strongly influenced by the character of an organization – its values, attitudes, and beliefs. A study by Gallup’s State of the American Workplace discovered that 51% of workers were not engaged, and 16% were actively disengaged at their workplace. G2 Crowd Employee Engagement Report also conducted an online survey in 2019 and found that 66% of human resource employees believed that employee engagement increased over the past year, but only 34% of non-human resource employees felt more engaged over the same period. Based on the current impact of employee engagement initiatives, 51% of non-human resource employees think that onboarding does not affect their engagement. This meant that employees do not understand how onboarding could help them feel engaged, and hence lost engagement.


Today, there are a variety of human resource software available to assist human resource professionals, and it should be treated as a platform to flourish employee engagement. These solutions must be implemented throughout the company with proper communication, and managers and employees need to know how to utilize them well. While software can be seen as the answer to most business problems, it would not be effective if employees do not know how to make the most out of it.


G2 Crowd Employee Engagement Crowd Views 2019